Time for a Tune Up Series

September 9, 2014 Kathy Watts permalink

People working cogsIt’s that slower time of year, the calm before the storm of the holiday madness. Now is a great time to get your business tuned up so you’ll be ready for the wonderful craziness that the holiday season always brings. This article is part of our “Time for a Tune Up” series to help you tune up your business practices, get ready for the holidays, and think about your business and marketing strategies, both for the rest of this year and heading into 2015.It’s not too early to start thinking ahead, and now is the time to start preparing for even more success. But first, a bit of housekeeping.

We are all in and out of our SpaBoom accounts fairly regularly, but how often do you stop and double check that all your information is correct and that everything is set up correctly. Take some time this week to check on the following information in your SpaBoom account (you can find it all under the Setup tab):

  • Check your contact information — You can find your contact information under the Setup Tab. From there, click on “Basics” in the left hand column. Make sure your address and phone number are correct.
  • Are your locations correct — If you have multiple locations, make sure they are correct as well. You don’t want to lose a sale because the wrong address is showing on your website or your second location is missing entirely. You can check those (& add new ones) under the Setup Tab, by clicking “Locations” in the left hand column.
  • Double check your hours — Make sure your hours are correct. This is also where you can go to change your hours if you start to run extended hours during the holiday season. You can check your hours by clicking on “Hours” in the left hand column under the Setup tab.
  • Who has access to SpaBoom — Double check who can access your SpaBoom account. Each person who has access to SpaBoom needs to have their own login. Nobody should be sharing one. By clicking on “Professionals” in the left hand column under the Setup tab, you can make sure your professionals are correct, add new ones, or delete old ones.
  • Are your services up to date — Review your service menu in SpaBoom to make sure it is up to date. You don’t want to go into the holiday season with old services that you no longer offer, or new services missing from the menu entirely. You can check your services by clicking on “Services” under the Setup tab.
  • Take a look at your gift certificate designs — We are updating and adding to our gift certificate design library all the time. But if you don’t go in and check the offerings, you will never see the new designs. Take a moment to check what designs you are currently offering and see if there are any additional designs you would like to add. You can check your gift certificate designs by clicking on “GC Designs” under the Setup tab.

Take some time today and double check that all of this information in your SpaBoom account is correct and up to date. It will save you lots of time and hassles down the road.

That’s it for today’s tune up. Be sure to keep an eye out for the rest of the articles in our Time for a Tune Up series, as we help you get ready for the holidays and the new year.

Leave a Reply

Your email address will not be published. Required fields are marked *