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    Help Topics

    Help Topics

    MANAGING GIFT CERTIFICATES AND PROMOTIONS

    Featured Service Thumbnail

    How to Set Up a Featured Service Event

    Our featured services promo type allows you to highlight one or more services, and optionally discount them to optimize your gift certificate performance.

    Percentage Discount

    How to Set Up a Percentage Discount Event

    Our percentage disount promo allows you to easily boost your sales during special events or holiday seasons.

    How to Set Up a BOGO Event

    Our BOGO event type allows you to get creative with your discounts and encourage your customers to make larger purchases.

    Common Questions

    How do I void and refund a purchase? Expand

    Typically, you are able to void and refund a gift certificate through your spaboom account with the click of a button.

    Void and Refund will withdraw the net amount deposited into your bank account and return the entire purchase amount to the original credit card used to purchase the gift certificate.

     

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    Why hasn’t my client received his email? Expand

    Many factors affect the delivery of an email:

    1. The email address may have been entered incorrectly
    2. Sometimes emails are routed to Spam or Junk mail folders
    3. Email addresses from a large corporation or educational institution may have strict email policies that impede delivery

     

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    Still have questions?

    CONTACT US

    spaboom
    800.940.0458
    support@boomtime.com

    Mailing Address
    PO BOX 35160
    Albuquerque, NM 87176

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