How Well Is Social Media Working for You?

February 10, 2015 Kathy Watts permalink

magnifyThe new year is always a great time to take a look at what you did last year, analyze what worked and what didn’t work, and use that information to plan out your strategy for the rest of this year. With Valentine’s Day coming up fast, you want to make sure you’re doing everything you can to leverage your social media and make this holiday successful.

Now is a great time to see what worked and what didn’t work over the Valentine’s Day period last year as well as the rest of 2014. It’s also a great time to analyze your social media posts from 2014 using Facebook Insights and Twitter Analytics.

Did you know that you can pull reports that show you detailed information on your social media accounts and how they performed in 2014, or over a certain holiday period last year, such as Valentine’s Day or Mother’s Day?

Did you know that you can pull reports on your FB insights page?

  • On your business page, click on the “Insights” tab across the top. From there, you can click on “Export” which can be found on the upper right corner – just to the far right of where you clicked on Insights and just below your name or page name.
  • Once you click Export, a new pop up window will open and you can select the parameters of the report you would like to run.
  •  Select the Data Type you would like to see. There are three types:
    • Page
    • Post
    • Video
  • Select the Date Range you would like to look at
  • Select the File Format you would like to see your report in. For most purposes, you will want to select Excel.
  • Once you’ve selected all the parameters, just click on “Export Data”. Your report will be generated and a window will pop up giving you the option of opening the report or saving it to your computer.

From there, you can see how many new likes your page received in 2014. You can also take a look at what posts received the most likes or shares. From there, you can analyze whether certain types of posts do better than others. For example, on my page, posts with an image or video tend to get more likes and shares. This can help you plan out posts for this year in order to increase shares and likes on your page.

You can also view stats on Twitter

Twitter also gives you the opportunity to generate and print reports for tweet analysis.

To view Twitter Analytics, go to: https://analytics.twitter.com/ . From here, you can view statistics about your tweets, including information on impressions and engagements. To run a report in Twitter Analytics, just press the “Export Data” button close to the top right corner of the page.

Twitter Analytics allows you to take a look at how each type of tweet performed. Maybe your most popular tweets are articles from other places that you shared or retweets of things. Perhaps your top tweets include photos or videos. Analytics will help you determine what is and what is not working for you on Twitter.

Things to take a look at and think about when planning your social media for 2015:

  • Best times to post to reach your audience based on analytics and insights. Insights can show you when your target audience is online. Use this information to schedule posts for peak hours of the day or week.
  • What sort of posts gave you the best interactions – photos, videos, shared articles, blog posts, etc. This is useful to know when planning out the types of posts you want to share going forward into 2015. By knowing what gets the most interaction, you can drive more activity on your page.

By taking the time to analyze how your social media performed last year, you can set yourself up for even more social media success this year. Take some time today to study your data.

Not sure how to check your Facebook Insights or Twitter Analytics? Check out the articles we posted about them last year:

Are You Looking At Facebook Insights?

What Can Twitter Analytics Do For You?

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