Frequently Asked Questions

Frequently Asked Questions about Instant Gift Certificates

Spa Demo ImageWhy SpaBoom?

We’re the market leader in Instant Gift Certificates with over $300M in sales for spas, salons and massage therapists.

What are the benefits of SpaBoom Instant Gift Certificates?

  • Sell your own gift certificates instantly on your website and Facebook page
  • Mobile optimized – consumers can purchase them directly from their smartphone or tablet
  • Can create special offers including BOGOs
  • Can create Referral Codes
  • Can add gratuities
  • 100+ designs, plus create your own custom designs
  • Automatic email marketing to drive more IGC sales. You can include your email list, or send just to IGC purchasers
  • We do all the work for you – we put the page together (make it match your existing website), provide you with the link, and we can even help you put it on your site if you need help and provide us with your login information

How does it affect my front desk staff?

It saves time! Your front desk will no longer be stuck taking time-consuming phone orders or filling out and mailing gift cards by hand.

Who buys Instant Gift Certificates?

Everyone! Often 50% of Instant Gift Certificate sales are in the last 48 hours before the gift-giving occasion which means by offering Instant Gift Certificates you’re tapping into a big opportunity that you wouldn’t ever realize without them!

How are credit cards processed?

Instant Gift Certificates - Stripe IntegrationCredit card processing is 2.9% + $.30 per transaction using our integration with Stripe, the industry leader in online payments. No change to your merchant account is required. The SpaBoom commission and credit card processing fee are deducted from the transaction, and the balance is deposited directly into your bank account. There are no additional monthly fees and no validation fees for credit card processing. Or, alternatively, you can use Authorize.net or PayPal Website Payments Pro.

How do my clients get their gift certificates?

Your client prints or emails their Instant Gift Certificate themselves, right away! No more filling out or mailing gift certificates by hand!

Can I run specials?

You can easily highlight services (with special pricing), discount by percentage and BOGOs (buy one, get one free), for just the time period you want. For example, you could offer a free $20 GC with each $100 GC purchased for Mother’s Day, or a 10% discount on all GCs for a one-week anniversary celebration.

What about gratuities?

You choose whether gratuities are an option for services gift certificates, and you can even suggest a starting point, say 15% or 18%.

What does it cost to get started?

For SpaBoom Instant Gift Certificates the initial setup fee is $99.
IGC Commission: 5% (does not include credit card processing fee)
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