Tis’ The Season – Holiday Hours

December 21, 2015 Janell Loving permalink

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Our customer service team will be available for phone support on Thursday, December 24th, from 8am – 12pm Mountain and via email support until 1pm Mountain. We will be closed on Friday December 25th.

We will also provide customer support on New Year’s Eve, from 8am – 12pm Mountain, and will be closed New Year’s Day, January 1st.

Wishing you and yours a joyous holiday season!

Team SpaBoom

What the Net Neutrality Ruling Means for You

February 27, 2015 Kathy Watts permalink

binary dataOn Thursday, the Federal Communications Commission voted to implement a new net neutrality policy designed to ensure that internet service providers treat all legal content equally.

The policy, called the Open Internet Order, requires internet service providers to act as neutral gateways rather than a gatekeeper who handle access to different types of internet content in different ways or, more importantly, at different costs.

What does this mean for the small business owner?

It means you will be ensured equal access. The new regulations will ensure that all information you want to access on the internet (from webpages to audio, video, and other formats) will be treated equally by internet service providers. Internet service providers (ISPs) will not be able to discriminate against content by blocking it or slowing down its delivery through slower transmission feeds while charging for faster lanes of their internet network.

That means that your small business has as much access to the internet as a huge corporation. It means that your customers (& potential customers) will be able to locate and visit your website and that the site will load for them as quickly and easily as it does today.

The new policy bans three key things that help protect both consumers and you as a small business owner.

  • No blocking – Broadband providers cannot block access to legal content, applications, services, or non-harmful devices.
  • No throttling – Broadband providers may not impair or degrade lawful Internet traffic on the basis of content, applications, services, or non-harmful devices.
  • No Paid Prioritization – Broadband providers may not favor some lawful Internet traffic over other lawful traffic in exchange for consideration — in other words, no ‘fast lanes.’ This rule also bans ISPs from prioritizing the content and services of their affiliates.

So what happens next?

The new policy will go into effect in 60 days. Several ISPs have threatened litigation over the new policy, and there is also a movement in Congress to make net neutrality part of an updated version of the Telecommunications Act. That legislation would ban paid prioritization but would stop short of treating broadband like a utility.

Once again, as small business owners, all of us need to speak up and become part of the conversation.

Holiday Hours

December 18, 2014 Janell Loving permalink

holidaysOur customer service technicians will be available on  Wednesday, December 24th, from 8am – 3pm Mountain. We will be closed on Christmas Day, Thursday December 25th.

We will also provide customer support on New Year’s Eve, from 8am – 3pm Mountain, and will be closed New Year’s Day, January 1st.

Wishing you and yours a joyous holiday season!

Team SpaBoom

Spa Trends for 2015

December 12, 2014 Kathy Watts permalink

spa2015 will be here before we know it. As we look forward to the new year, here are some of the hottest trends in spa for 2015.

Wellness and Preventive Treatments
Consumers will continue to focus on wellness and treatments that help them support good health and well being in the coming years, whether it is treatments designed to protect your skin and hair from environmental damage, or wellness massage packages. The key interest is going to be on treatments that support health and prevent problems rather than just addressing issues once they become problematic.

Customizable Treatments
Consumers love the idea of couture treatments. And we will continue to see growth in treatments and services that have a customizable aspect to them. Whether it is picking the essential oils to be used in a massage, or choosing the focus of a facial, everyone loves to feel like the treatment they are receiving is as unique and special as they are.

DIY Treatments
Consumers are always looking for ways to extend their treatments and have them last longer. At the same time, they are also looking for ways to make a spa lifestyle more affordable. DIY treatments that they can do themselves at home are a rapidly growing segment of the spa and salon industry. Whether it is customized hair color that they can take home to touch up their roots or a special facial mask that will help them extend the benefits of their facial, there are many different opportunities for creating DIY treatments.

Green treatments
People are paying more attention to living a green, environmentally friendly lifestyle and this translates over into their spa treatments as well. As we continue into 2015, you will see a rising demand for green treatments and products made with organic ingredients by companies who are ecologically responsible. Consumers will also be paying more attention to whether your business has implemented environmentally friendly practices such as water conservation, use of organic ingredients, and proper disposal of chemicals.

De-stressing treatments
This is such a fast paced world we live in and it seems we’re all suffering from stress. Consumers are constantly on the lookout for ways to de-stress and recharge. Whether it is through massage or a specific skincare treatment designed to de-stress and detox the skin, treatments involving a de-stressing element or catering to consumer’s need to recharge will continue to be popular in 2015.

Hydrotherapy
Hydrotherapy has always been a popular aspect of spa, primarily as an add-on to other spa treatments. But as people start to recognize the many benefits of hydrotherapy, we’ll see a lot more demand for hydrotherapy and wet body treatments in the coming year.

Mini Treatments
Time is a hot commodity in today’s world. Nobody seems to have enough of it. Mini treatments can mean the difference between getting in some spa time or having to give it up due to lack of scheduling and budget concerns. It can be a great way to fill in small spaces in your calendar, feature new treatments that consumers aren’t ready to commit more time to, or provide the opportunity for clients to fit more spa time into their busy schedules. Having mini-treatments as an option on your spa menu can mean big bucks in 2015.

Treatments for Men
Men are a huge demographic who are becoming more aware of the value of taking better care of themselves. In 2015, we will see even more men looking for treatments geared towards them and their specific needs. From high-end barber services to facials and massage, the demand for treatments designed for men will continue to grow.

Group Experiences
Spa and salon has typically been focused on individual treatments. But a growing trend is toward encompassing a more social group aspect into the spa world. From mini classes on health and wellness topics to more group treatments (such as massage or manicures), the opportunity to come together as a group for learning and pampering will be one more and more consumers continue to seek out.

Spa for the Whole Family
Everyone is always looking for more ways to spend time with their families. The spa world is not well known for incorporating family into treatment time, but creating a place for families on your spa menu could be a game changer.  It could be something as simple as providing childcare services while parents enjoy some spa time or offering spa treatments for teens and kids. Regardless, busy parents are always grateful for a way to spend time with their families and pamper themselves at the same time.

Take some time and think about how you can incorporate one or more of these into your spa menu for the new year. Capitalizing on these trends can help improve your revenue in the new year, especially if you come up with unique offerings for your area that address some of these wants.

Protect What’s Core to Your Business

December 9, 2014 Stephany Toman permalink

Enthusiasm + passion = successRemember the passion you had when you envisioned your spa, salon, massage therapy or esthetics business? Remember how you just knew you had what it took to succeed? Remember when the reason you knew you’d succeed was because you wanted to create a culture like no other, one that reflected your core values and would help guide you back to center when times got challenging?

Do you still feel connected to that core system, your own personal culture around which your built your business?

It’s not uncommon through the passing of time, and in the face of constant outside pressure, to follow other professionals’ ideas. Learning as we go is part of the beauty of life, and adjusting to changing circumstances is just smart from a business management perspective. But losing touch with the culture that formed the very foundation on which you’ve built your business is a sure way to veer off course in the most fundamental way possible and unnecessarily complicate things in the process.

If you’re not sure you’re nurturing your culture, you probably aren’t. The good news is canny business people in many sectors face the need to remain true to their culture, and often intentionally choose to take a step back and re-examine that which formed the core ideals behind their growth to begin with.

Why does this matter? Knowing not just who you are, and why you’re doing what you’re doing in terms of your business is important. Coalescing a team of like-minded, enthusiastic, professional and dedicated colleagues to develop your business how you want to is critical. Excellence is possible when everyone is following the same ideology; mediocrity is likely if no true center exists.

Burnout, frustration, disenchantment – rarely will these surface if you’re on track and abiding by the cultural definition you created. The risk is wavering and wandering without that center. It’s a risk you don’t need to take.

Maybe it’s time to take a step back and reaffirm your culture. Clarity and renewed commitment to the cause are sure to follow.

The Benefits of Mindfulness

December 3, 2014 Kathy Watts permalink

Fall in love with your hairMindfulness is the practice of being present in the moment. It’s a technique that can allow us to live in the moment and experience what is happening to us rather than reacting to it. Based on teachings in Eastern Philosophy, it is most commonly practiced as part of meditation or the practice of yoga.

In our industry, we are all familiar with the benefits one can gain from practicing mindfulness through yoga or meditation. It can bring a sense of calm and purpose and teach us to live in the now, rather than dwelling on the past or worrying about the future. Mindfulness is a popular buzzword at the moment and there is lots of talk about how incorporating mindfulness into your business is a good thing. Some of the biggest and most innovative companies, such as Google & Facebook, are incorporating mindfulness training and practices into their businesses.

Let’s talk about some of the benefits of embracing mindfulness in your business.

Mindfulness can help you be less reactive
By learning to be present in the moment in a non-judgmental manner, mindfulness can make you much less reactive and judgmental, which means that you are better able to objectively evaluate the benefit or risk of projects and decisions related to your business. Learning to be present in the moment and responding (rather than reacting) to experiences can help you eliminate much of the risk involved in making decisions. It allows you to be more proactive and make decisions based on what is the best choice for your business at that time rather than making decisions based on emotion.

Mindfulness can help you (& your employees) better handle stress
The techniques one learns when practicing mindfulness: living in the moment, responding rather than reacting, and being present and open to facing consequences openly, are the same techniques that can help you better handle stress. Teaching your employees to practice mindfulness, and practicing it yourself in your business, can create an environment where stress just melts away. And that is a great atmosphere for happy and engaged employees.

Mindfulness can bring about innovation
When you open up your views to focus on and live in the present, you are much more open to new ideas and new ways of doing things. This can open up your business to all sorts of new ideas about standard operating procedures and new, potentially better ways to do things. It could be the path that allows you to streamline your business procedures by doing fewer things, but doing those fewer things better. Mindfulness opens up your mind and your business to innovation.

Practicing mindfulness in our business can help us be more proactive and better able to handle the ups and downs of everyday business life. It can be a unique and powerful tool for helping to strengthen your business.